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 1.Geiger Counter World Map(www.GMCmap.com)
 Connection looks good no data on gmc map.		  New Topic  Reply to Topic
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jmn777

7 Posts
Posted - 10/31/2021 :  13:49:36  Show Profile  Reply with Quote
I setup a user and have the counter id in. I see packets going out to the gmc IP (not analyzed them yet). If I run the "Test connection" it just sits there for awhile and then disappears. No message about failing etc. To date I still see nothing on the map nor when I look at data in Manage Devices.

What am I doing wrong?

TIA
Reply #1

EmfDev

2250 Posts
Posted - 11/01/2021 :  11:46:40  Show Profile  Reply with Quote
Hi jmn777, you also need to put in the User ID. Check website and url to be www.gmcmap.com and log2.asp.
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Reply #2

jmn777

7 Posts
Posted - 11/02/2021 :  05:31:55  Show Profile  Reply with Quote
quote:
Originally posted by EmfDev

Hi jmn777, you also need to put in the User ID. Check website and url to be www.gmcmap.com and log2.asp.


I have all of this. I used the "Account ID" for the user ID. The other attributes were defaults.
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Reply #3

EmfDev

2250 Posts
Posted - 11/02/2021 :  10:15:25  Show Profile  Reply with Quote
are you able to connect to wifi?
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Reply #4

jmn777

7 Posts
Posted - 11/02/2021 :  15:01:48  Show Profile  Reply with Quote
Yes wifi connects. I can even see packets going out on the firewall when I do a "test connection" but that just sits there then disppears with no message back.
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Reply #5

EmfDev

2250 Posts
Posted - 11/03/2021 :  09:37:05  Show Profile  Reply with Quote
can you try a hotspot wifi with your phone to test if it is a router issue?
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Reply #6

jmn777

7 Posts
Posted - 11/03/2021 :  13:09:58  Show Profile  Reply with Quote
Same outcome. Shows connected but Test Connection just disappears with no message and no data showing up in map or profile.
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Reply #7

EmfDev

2250 Posts
Posted - 11/03/2021 :  17:10:09  Show Profile  Reply with Quote
can you do a factory reset and try it again?
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Reply #8

jmn777

7 Posts
Posted - 11/04/2021 :  13:02:30  Show Profile  Reply with Quote
Actually tried that, forgot to mention, earlier in my testing and it had no impact.

I cant help but think its something server side.

I also have yet to capture the packets and try to see whats inside them.
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Reply #9

EmfDev

2250 Posts
Posted - 11/05/2021 :  12:15:31  Show Profile  Reply with Quote
I will let our devs know and check our server.
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Reply #10

jmn777

7 Posts
Posted - 11/06/2021 :  08:41:22  Show Profile  Reply with Quote
It is attempting to connect to:
184.168.224.226:80

Which appears to be correct based on several non-caching external dns resolvers for gmcmap.com.
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Reply #11

jmn777

7 Posts
Posted - 11/06/2021 :  09:12:38  Show Profile  Reply with Quote
Ok I am an idiot. When looking at managed devices I thought it had already created a counter ID for me when I first registered hence was using "404" for the counter ID. I just added a device and selected the map area again and presto. Now Test Connection comes back with "SUCCESSFUL".

Sorry for the noise.
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Reply #12

EmfDev

2250 Posts
Posted - 11/08/2021 :  10:38:17  Show Profile  Reply with Quote
Great! Glad you figured it out :D
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