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 3. GQ EMF EF Meter RF Spectrum Power Analyzer
 EMF390 thinks it's a 380: wrong BIOS? 2nd try 		 New Topic  Reply to Topic
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taadv

USA
10 Posts
Posted - 05/28/2019 :  06:44:06  Show Profile  Reply with Quote
So I should return this unit with the wrong box?

The box does say 390, but the bios cannot be fixed?

Thanks,
T
Reply #1

EmfDev

2256 Posts
Posted - 05/28/2019 :  08:13:11  Show Profile  Reply with Quote
Hi taady, please contact customer support. They'll help you with replacing your device. Please email support@gqelectronicsllc.com
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Reply #2

stduser111

4 Posts
Posted - 05/28/2019 :  14:32:33  Show Profile  Reply with Quote
I got the same problem after updating the firmware because their customer service sent me a wrong firmware. Therefore, I think that your device is not defective. You do not need to return it. Just ask them for the correct firmware by writing to the next email: support@gqelectronicsllc.com
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Reply #3

taadv

USA
10 Posts
Posted - 05/29/2019 :  07:26:01  Show Profile  Reply with Quote
Hi and thanks guys!

quote:
Originally posted by EmfDev

Hi taady, please contact customer support. They'll help you with replacing your device. Please email support@gqelectronicsllc.com
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Reply #4

EmfDev

2256 Posts
Posted - 05/29/2019 :  10:45:25  Show Profile  Reply with Quote
Let me know if you guys encounter any problems.
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