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 Topic  |
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jblank
USA
10 Posts |
 Posted - 04/19/2019 : 12:00:14
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| Hi, I am trying to register a new account and the location screen is blank, (blue), so I cannot complete the registration....using Chrome, any help world be appreciated, thanks |
jerome blank |
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| Reply #1
EmfDev
2250 Posts |
Posted - 04/19/2019 : 12:02:49
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| Hi jblank, does the URL have https in the beginning? You're trying to register a GMC accoutn and not a geiger counter? |
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| Reply #2
jblank
USA
10 Posts |
Posted - 04/19/2019 : 12:07:16
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Here's where I'm at:
https://www.gmcmap.com/userRegister-x.asp
I have a GMC-600, in order to register the device it says I need to set up a new user registration on the GMC map website, when I try to do that there is no map to select my location |
jerome blank |
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| Reply #3
EmfDev
2250 Posts |
Posted - 04/19/2019 : 12:19:01
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| I see. That's weird. Looks like there was a problem with this page. We will fix it. Sorry about that. |
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| Reply #4
jblank
USA
10 Posts |
Posted - 04/19/2019 : 12:21:47
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| No problem, sounds good, I will give it another go when it is up, thanks! |
jerome blank |
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| Reply #5
EmfDev
2250 Posts |
Posted - 04/19/2019 : 14:28:58
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| Can you try this way? At the register page, there is an icon that says "this page is loading...etc". Click that icon and click on the unsafe scripts. You will see the map but it says for development purposes only but you can still click on your location. This is not a fix but maybe you can create an account for now so you can view your data on the GMC map. |
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| Reply #6
jblank
USA
10 Posts |
Posted - 04/20/2019 : 10:15:02
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| Now I have a new issue, but it seems others may be having the same problem, not sure...now have GMC map ID and Device ID, verify and ok, but will not connect or communicate with server, enable auto submit data, everything appears good on my end, nothing works |
jerome blank |
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| Reply #7
EmfDev
2250 Posts |
Posted - 04/22/2019 : 10:11:07
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| There seems to be a problem with the server. We are currently fixing the issues. We're sorry for the inconvenience. |
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| Reply #8
jblank
USA
10 Posts |
Posted - 04/22/2019 : 14:47:02
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| Is there still at least a partial issue? So, now I get , USer verified! Counter Verified!, you are ready to submit date, hit ok , then I see OK.ERRO, not on map |
jerome blank |
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| Reply #9
jblank
USA
10 Posts |
Posted - 04/22/2019 : 14:49:12
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| Wait, I think I'm now good... on the map!! |
jerome blank |
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| Reply #10
EmfDev
2250 Posts |
Posted - 04/22/2019 : 15:12:07
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| Are you sure? Can you test it again? Thanks! |
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| Reply #11
jblank
USA
10 Posts |
Posted - 04/22/2019 : 15:34:35
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It on then it disappears, especially if I change the magnification, I'm sure I was on for at least a moment, there's another counter not too far from me that's a 500, I'm 600, it's right at my location, I'm fairly certain I was on, not sure now.
Seems like the map is in and out |
jerome blank |
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| Reply #12
jblank
USA
10 Posts |
Posted - 04/22/2019 : 15:35:49
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| Is there some report language in the date viewer that verifies I'm actually connected to the server? |
jerome blank |
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| Reply #13
EmfDev
2250 Posts |
Posted - 04/22/2019 : 15:36:21
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| Try to bookmark the map with https:// in the beginning. Some pins will disappear because they're old and it should only display the pins updated within 24 hours. |
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| Reply #14
jblank
USA
10 Posts |
Posted - 04/22/2019 : 15:39:49
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| Ok, thanks, if you go to the phila area, my counter is just east of king of prussia, currently reading 20 cpm, I believe that's me |
jerome blank |
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| Reply #15
EmfDev
2250 Posts |
Posted - 04/22/2019 : 16:01:16
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| I see, are you using data viewer to send data? |
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| Reply #16
jblank
USA
10 Posts |
Posted - 04/22/2019 : 16:15:31
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| Is that not the best way?, seems great when everything is working properly |
jerome blank |
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| Reply #17
EmfDev
2250 Posts |
Posted - 04/23/2019 : 09:33:14
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| Of I see. Great! |
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Topic |
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new user registration
