Author |
Topic |
|
SolarSurveyMonitor
Mexico
14 Posts |
Posted - 04/11/2019 : 13:29:59
|
Hello
I have been sending data using Data Logger STD 5.6 but it sill not showing on map. I created new device on account, even removed leading zero on user ID refreshing page but don not worked. GID: 16717393500
José
|
|
Reply #1
EmfDev
2250 Posts |
Posted - 04/11/2019 : 14:10:40
|
Hi Solar, we are aware of this problem. We are currently looking for the problem and trying to fix it. Looks like the data is being sent to the wrong database.
But can you still see your history data? |
Edited by - EmfDev on 04/11/2019 14:11:04 |
|
|
Reply #2
SolarSurveyMonitor
Mexico
14 Posts |
Posted - 04/11/2019 : 14:16:13
|
quote: Originally posted by EmfDev
Hi Solar, we are aware of this problem. We are currently looking for the problem and trying to fix it. Looks like the data is being sent to the wrong database.
But can you still see your history data?
Yes, data is listed correctly, however there is no pin on map. |
|
|
Reply #3
EmfDev
2250 Posts |
Posted - 04/12/2019 : 14:40:24
|
Yes your we found new data in the history but isn't on the active list. looks like. |
|
|
Reply #4
EmfDev
2250 Posts |
Posted - 04/17/2019 : 12:46:45
|
Hi Solar, we tried to fix the problem. Can you try again if it's working? Thanks! |
|
|
Reply #5
SolarSurveyMonitor
Mexico
14 Posts |
Posted - 04/19/2019 : 09:50:48
|
Can not check at this moment, GMCMap shows an 503 Service unavailable error. |
|
|
Reply #6
EmfDev
2250 Posts |
Posted - 04/19/2019 : 10:04:26
|
Hmm looks like server is down. Will let support know about this. Sorry for the inconvenience. |
|
|
Reply #7
EmfDev
2250 Posts |
Posted - 04/19/2019 : 11:19:10
|
Hi Solar, looks like website is back. |
|
|
Reply #8
SolarSurveyMonitor
Mexico
14 Posts |
Posted - 04/19/2019 : 15:39:27
|
Still can not see. Now map is empty (likely light blue background color) |
|
|
Reply #9
EmfDev
2250 Posts |
Posted - 04/19/2019 : 15:59:24
|
The developer is working on the website right now. |
|
|
Reply #10
-ANTI_PSYOP
Denmark
11 Posts |
Posted - 04/20/2019 : 00:20:52
|
quote: Originally posted by EmfDev
The developer is working on the website right now.
there seems to be quite a few problems with the https://www.gmcmap.com service it is working intermittently, and many of the regular geiger counters on the map, are not uploading to the service, nor am I, because I cannot send my data to the service, yesterday it was working intermittently, now there is no connection, is there s fix on the way? and when can it be expected |
Edited by - -ANTI_PSYOP on 04/20/2019 00:22:19 |
|
|
Reply #11
Ponty
5 Posts |
Posted - 04/20/2019 : 05:27:13
|
I confirm. My device can't send either. Please have a look at what is wrong.
Normal send fails with "WiFi Data Send Failed" and Test connection fails with "Link Server Failed"
GMC device has IP and is connected to the WiFi.
I seem to remember that the GMC-320+V5 won't send until it has successfully completed the Connection Test, so at the moment the problem seems to lie here...
What is the connection test it performs, can we try it out manually ? |
Edited by - Ponty on 04/20/2019 11:25:43 |
|
|
Reply #12
EmfDev
2250 Posts |
Posted - 04/22/2019 : 10:10:07
|
Sorry guys we are trying to fix the issues. Looks like https problem. |
|
|
Reply #13
Ponty
5 Posts |
Posted - 04/22/2019 : 11:45:41
|
Looks like you are back in business, at least I am able to submit data again :-) |
|
|
Reply #14
SolarSurveyMonitor
Mexico
14 Posts |
Posted - 04/29/2019 : 09:08:44
|
Just a note to say that is now working well again. |
|
|
|
Topic |
|