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mickif
USA
6 Posts |
 Posted - 03/24/2012 : 18:46:55
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Just got this gmc-300. Followed the instructions and have had it running for about an hour now and it says 3 cpm with a total count of 161. Most of the time it was at 0 cpm and would make noise and peak at 6 cpm. Is it working correctly? Shouldn't my backround radiation be higher?
I'm also confused on how to reset the device. Maybe a factory reset would fix it.
Thanks for the help. |
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| Reply #1
ZLM
1261 Posts |
Posted - 03/24/2012 : 18:55:04
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It seems something wrong with the unit. It could be two possibility: 1. the tube voltage is shifted due to some reson. 2. The tube it self has some problem.
Try to do a factory reset. If nothing changes, then write to support@gqelectronicsllc.com for the warranty exchange. |
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| Reply #2
mickif
USA
6 Posts |
Posted - 03/24/2012 : 20:23:15
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Am I doing the factory reset incorrectly?
I select factory reset. I select yes. I allow popup to timeout. At that point the unit does NOT reset. I power off and power on. The alarm gets re-enabled, but time and date remain the same.
Also downloaded data seems to indicate different cpm than what is being displayed. |
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| Reply #3
ZLM
1261 Posts |
Posted - 03/24/2012 : 20:34:05
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The factory reset only reset the all user settings, such as speaker, alarm, data saving type, calibratin data etc. It does not reboot the unit. So, your factory reset is OK.
"different cpm"? how different between cmputer and the GMC-300 itself? |
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| Reply #4
mickif
USA
6 Posts |
Posted - 03/24/2012 : 21:04:58
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In the save data, history data, I see a record that reads "ACPM 238 x0.1 03-24-2012 23:52 (M). I believe it is the previous day.
On the data viewer it initially is saying 13, but when I drag the bar to the end it is all 0 with a 2177 spike at the end. I'm not very familiar with the software. There certainly could be user error there on my part. |
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| Reply #5
ZLM
1261 Posts |
Posted - 03/24/2012 : 22:26:39
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| "ACPM" means Average Count Per Minute. The data seems not right. I suggest you write to support@gqelectronicsllc.com for assistant. |
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New GMC-300 Broken?
