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caussade
5 Posts |
Posted - 12/05/2022 : 11:52:00
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A few days ago I received my GMC-300E+, which I was looking forward to own and I really like. However, after setting up the correct time and date, as per the instruction manual, I now find that the real time clock on the unit seems to be running fast, about 6x faster than normal. Does anyone have any idea why this is happening, and more importantly, how to fix it? Any help would be much appreciated.
I just put an unlisted video that illustrates the problem: h**p://www.youtube.com/watch?v=3XtUDjlLJGY
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Edited by - caussade on 12/28/2022 15:23:29
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Reply #1
EmfDev
2250 Posts |
Posted - 12/05/2022 : 12:00:53
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Hi caussade, it may have a defective real time clock chip or had a wrong oscillator. Try to contact support for more options. |
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Reply #2
caussade
5 Posts |
Posted - 12/05/2022 : 14:15:12
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I'm grateful for your reply, EmfDev. Like you say, there could be faulty hardware. I took your suggestion and decided to contact support, in order to seek a solution. Thanks again, EmfDev! |
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Reply #3
caussade
5 Posts |
Posted - 12/16/2022 : 16:17:35
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I just wanted to post a quick update. The support team wrote to me suggesting that I send back the unit for a replacement. I have accepted the offer and hopefully this will resolve the issue. Will write back once again when the unit arrives, to close the post. |
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Reply #4
caussade
5 Posts |
Posted - 12/28/2022 : 15:23:09
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Another quick update. I just got a replacement unit for my GMC-300E+ and now everything seems to be working fine. I am grateful for the help provided in this forum, and hopefully will be able to assist others in the future. |
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Reply #5
EmfDev
2250 Posts |
Posted - 12/29/2022 : 17:00:46
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Hi caussade, thank you for the update, please let us know or email support if you encounter any problems. |
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Reply #6
caussade
5 Posts |
Posted - 12/31/2022 : 16:37:11
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Thanks, EmfDev! I'll sure do. |
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