| T O P I C R E V I E W |
| taadv |
Posted - 05/23/2019 : 19:40:57
Greetings!
How can I correct this as it's stopping me from downloading the history from the 390?
Thanks a million,
T |
| 5 L A T E S T R E P L I E S (Newest First) |
| stduser111 |
Posted - 05/28/2019 : 14:31:49
I got the same problem after updating the firmware because their customer service sent me a wrong firmware. Therefore, I think that your device is not defective. You do not need to return it. Just ask them for the correct firmware by writing to the next email: support@gqelectronicsllc.com |
| EmfDev |
Posted - 05/28/2019 : 08:11:58
Hi taady, seems like there is a problem with your unit. You should contact customer support to so they can replace your unit.
I'll let them know about this issue. Thanks. |
| taadv |
Posted - 05/26/2019 : 12:15:25
See invoice.
Image Insert:
40182 bytes |
| taadv |
Posted - 05/25/2019 : 16:08:54
An amazon purchased 390 BOOTs to "380 V2" and says "Only the 390 can download." when it's attempted.
It never started due to "only available with 390" error.
Download Attachment: 
Image Insert:
106911 bytes |
| EmfDev |
Posted - 05/24/2019 : 08:21:59
Hi taady, you mean it started downloading, then suddenly it got interrupted during the process?
There might be something wrong with the communication make sure the connection is stable. |
