| T O P I C R E V I E W |
| Wired |
Posted - 07/14/2019 : 22:46:17
The unit works fine , I did a mistake - checked with support guys for a new firmware, got and burn it and now my detector is partially dead.
It's powering on , after a logo appearing the screen turns blank.
My Emails to support answered only once in 24 Hours.
Maybe, some body here, faced this blank screen issue ?
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| 14 L A T E S T R E P L I E S (Newest First) |
| Geo-Johnny |
Posted - 07/15/2019 : 12:07:47
Ok, thanks for the information and congratulations to the support that your device works again. Now we know that it depends on the production period and the serial number, even if the devices have the same type. Interesting, but the guys from the forum and the support are great. Luckily I did not try your firmware to my device. We now know what to do for the future. |
| Wired |
Posted - 07/15/2019 : 10:45:42
This issue was solved by GQ support team by "cooking" a new firmware from some parameters I provided ,
by they request .
@Geo-Johnny - my new firmware is 5.17 |
| Wired |
Posted - 07/15/2019 : 10:31:22
quote:
Originally posted by Geo-Johnny
Please keep me informed. I'm interested in whether the device returns to life.
Of course, thanx for trying to help |
| Wired |
Posted - 07/15/2019 : 10:30:14
quote:
Originally posted by EmfDev
@Wired, please remove the link for your firmware. It's only specific for you unit and won't work on others.
Done |
| Geo-Johnny |
Posted - 07/15/2019 : 09:45:31
Please keep me informed. I'm interested in whether the device returns to life. |
| EmfDev |
Posted - 07/15/2019 : 09:41:12
@Wired, please remove the link for your firmware. It's only specific for you unit and won't work on others. |
| EmfDev |
Posted - 07/15/2019 : 09:37:11
I see, they'll send you another firmware to try. |
| Wired |
Posted - 07/15/2019 : 09:26:19
quote:
Originally posted by EmfDev
Hi Wired and Geo-Johnny, the firmware won't work on other devices because the serial numbers won't match.
Wired, may I ask when did you purchase your 320+V5?
Purchased from Amazon on May-9-2018 .
In the meantime John from GQ support trying to assist me with this issue trough Email .
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| EmfDev |
Posted - 07/15/2019 : 09:13:01
Hi Wired and Geo-Johnny, the firmware won't work on other devices because the serial numbers won't match.
Wired, may I ask when did you purchase your 320+V5? |
| Wired |
Posted - 07/15/2019 : 03:20:25
Geo-Johnny - Thank You |
| Geo-Johnny |
Posted - 07/15/2019 : 03:01:38
So, i am back again.
You are right, it is v5.17 FW.
So, i do no want test it on my device, because my FW version is newer.
I think you must connact the support again. Maybe they give you an old link, or wrong link, or this FW is for the GMC-320 without the (+)plus?
You can try to make the update again, but i think it would not help. |
| Geo-Johnny |
Posted - 07/15/2019 : 01:48:25
Oops, maybe this is a wrong firmware? Because the last version is Re5.51.
I will come later again |
| Wired |
Posted - 07/15/2019 : 01:08:11
I've got 5.17 FW version.
Sure I can.
- the link removed - |
| Geo-Johnny |
Posted - 07/14/2019 : 23:55:54
Which revision of firmware update did you get? Maybe you can send me the update via email, then I could test it? j.p.s (at) gmx.at |
