GQ Electronics Technical Support Forum Active Users: / Visits Today:
Highest Active Users:
GQ Electronics Technical Support Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
 Password:
Save Password
Forgot your Password?

 All Forums
 GQ Electronics Forums
 2.GQ Geiger Muller Counter
 USB connection to Window 10 computer - GQ600+		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

jmills495@gmail.com

USA
3 Posts
Posted - 11/11/2020 :  08:03:23  Show Profile  Reply with Quote
I have a new 600+ and Windows 10 computer. I have installed the USB driver. When I connect the 600+ via the USB port, my computer detects a device it doesn't recognize. Help!
Reply #1

EmfDev

2250 Posts
Posted - 11/12/2020 :  10:03:27  Show Profile  Reply with Quote
Hi jmills495, can you try to uninstall the driver using the same installer and try again without installing? I think windows 10 already has a built in driver to communicate with the device.
Go to Top of Page
Reply #2

jmills495@gmail.com

USA
3 Posts
Posted - 11/12/2020 :  10:59:28  Show Profile  Reply with Quote
EmfDev:

I tried that and it didn't help and I believe you're right about Windows 10 having the right USB driver. However, when I plug in the meter, I get a pop-up message from Windows that it doesn't recognize the device I just connected, and the device has malfunctioned. The meter appears to work just fine and connects to my WIFI fine.

Thanks for your suggestion.
Go to Top of Page
Reply #3

jmills495@gmail.com

USA
3 Posts
Posted - 11/13/2020 :  20:47:02  Show Profile  Reply with Quote
I found and fixed the problem. The USB cable that came with the meter was defective. When I replaced it, I was able to establish a connection.
Go to Top of Page
Reply #4

EmfDev

2250 Posts
Posted - 11/16/2020 :  10:35:05  Show Profile  Reply with Quote
That is great!
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
GQ Electronics Technical Support Forum © Copyright since 2011 Go To Top Of Page
Generated in 0.06 sec. Snitz's Forums 2000