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CrocodileDandee
Australia
55 Posts |
 Posted - 07/10/2020 : 19:42:33
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| Can somebody please assist me or send me the latest Firmware download link for my 500 Plus? I have sent GQ Electronics my valid serial number to receive a link for the latest Firmware download, but they do not respond to my Emails. My firmware is currently 2.19. Many thanks in advance. Greetings from Australia! |
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| Reply #1
Jadeye
34 Posts |
Posted - 07/12/2020 : 02:32:32
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| As far as I am aware, they manually generate firmware updates using your serial number, so I think only they will be able to provide you a link. They usually reply very fast so maybe it's just that the person working on these requests may be out of office. (My 500+ is on v2.22 at the moment.) |
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| Reply #2
Damien68
France
780 Posts |
Posted - 07/12/2020 : 05:07:24
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I also believe that firmware updates are only valid for one device and one serial number.
it looks a bit like software protection by encryption with a diversified key. it's just speculation but there must be a reason like that. |
Mastery is acquired by studying, with it everything becomes simple |
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| Reply #3
CrocodileDandee
Australia
55 Posts |
Posted - 07/12/2020 : 22:42:36
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quote:
Originally posted by Jadeye
As far as I am aware, they manually generate firmware updates using your serial number, so I think only they will be able to provide you a link. They usually reply very fast so maybe it's just that the person working on these requests may be out of office. (My 500+ is on v2.22 at the moment.)
Thanks, hopefully they respond soon.
I have sent them my valid serial number with my request. |
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| Reply #4
CrocodileDandee
Australia
55 Posts |
Posted - 07/12/2020 : 22:44:19
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quote:
Originally posted by Damien68
I also believe that firmware updates are only valid for one device and one serial number.
it looks a bit like software protection by encryption with a diversified key. it's just speculation but there must be a reason like that.
Thanks for your response. There was someone here in the forum who said he can send that. Maybe it’s someone from the company... |
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| Reply #5
Damien68
France
780 Posts |
Posted - 07/12/2020 : 22:58:44
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| yes certainly EmfDev, you can click on his name on one of his posts, and then you have a shortcut to send him an email directly |
Mastery is acquired by studying, with it everything becomes simple |
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| Reply #6
CrocodileDandee
Australia
55 Posts |
Posted - 07/13/2020 : 01:06:39
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quote:
Originally posted by Damien68
yes certainly EmfDev, you can click on his name on one of his posts, and then you have a shortcut to send him an email directly
I did days ago, but he didn’t respond. |
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| Reply #7
Damien68
France
780 Posts |
Posted - 07/13/2020 : 05:29:24
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then they are probably on vacation,
the update file is an .exe which certainly requires a Windows PC to install it on GMC-500+. if you don't have one personally, you will probably have to borrow one. |
Mastery is acquired by studying, with it everything becomes simple |
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| Reply #8
CrocodileDandee
Australia
55 Posts |
Posted - 07/13/2020 : 08:06:25
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quote:
Originally posted by Damien68
then they are probably on vacation,
the update file is an .exe which certainly requires a Windows PC to install it on GMC-500+. if you don't have one personally, you will probably have to borrow one.
Fair enough. I just want the firmware update for my serial number. I will organize a windows computer. Hopefully they respond soon. Surprised they don’t offer a solution for Macs. Most of friends and colleagues here in Australia have MacS or iMacs. |
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| Reply #9
CrocodileDandee
Australia
55 Posts |
Posted - 07/13/2020 : 14:34:23
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| Thanks to everyone trying to help me. I have now received an email with Firmware link. |
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Topic |
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GQ Electronics doesn't respond for Firmware update
