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mjb
7 Posts |
 Posted - 07/08/2020 : 15:39:12
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I just bought a GQ GMC-500+, running firmware 2.22. In Data Logger program, if I try to register my device, nothing happens. No error, and the program still displays "Unregistered" an won't let me store logging info. So what's the programs problem?
Also, when I try to use the Data Viewer to set the WiFi parameters, if doesn't like my network's password and displays an error claiming something should be 32 bytes. My router is a professional grade router. |
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| Reply #1
EmfDev
2250 Posts |
Posted - 07/08/2020 : 16:25:49
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| Hi mjb, you must pay for the license or serial number for the Data Logger PRO software. But you can also download and use the Data Viewer software for free. |
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| Reply #2
mjb
7 Posts |
Posted - 07/08/2020 : 16:40:19
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| OK, just ordered it. You really should make it clear in the documentation that the software, despite being freely downloadable from your website, requires a license fee to work. |
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| Reply #3
Damien68
France
780 Posts |
Posted - 07/09/2020 : 01:19:47
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| I think there are 2 apps, one free and one not free, the free app is basic. there is also GeigerLog the free ullix application which may ask to install a specific environment (Python QT ...) which still requires skills to install. |
Mastery is acquired by studying, with it everything becomes simple |
Edited by - Damien68 on 07/09/2020 01:57:05 |
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| Reply #4
CrocodileDandee
Australia
55 Posts |
Posted - 07/10/2020 : 03:45:01
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quote:
Originally posted by mjb
I just bought a GQ GMC-500+, running firmware 2.22. In Data Logger program, if I try to register my device, nothing happens. No error, and the program still displays "Unregistered" an won't let me store logging info. So what's the programs problem?
Also, when I try to use the Data Viewer to set the WiFi parameters, if doesn't like my network's password and displays an error claiming something should be 32 bytes. My router is a professional grade router.
Hi from Australia, I bought the 500+ too and can't even find a usb driver to install it on one of my Macs. My firmware is 2.91 and I have sent the support an email. How long did you wait for your download link with the latest software? Thanks. |
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| Reply #5
EmfDev
2250 Posts |
Posted - 07/10/2020 : 09:41:01
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| There is no currently GQ GMC app that supports MAC. But as Damien68 said, ullix's geigerlog can work on a map but it needs some time and skills to install. |
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Unit won't register
