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 2.GQ Geiger Muller Counter
 Current Firmware for GMC Meters
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Stargazer 40

USA
283 Posts

Posted - 12/12/2018 :  05:47:33  Show Profile  Reply with Quote
I wanted to suggest that GQ create and maintain a sticky thread that shows GMC model number and current firmware revision available from GQ. I believe I am already woefully behind give that GQ is working on data file formatting issues and bug repair and while I haven't been doing a lot of history recording, I do see that I will be moving in that direction. Also I wanted to second ikerrg's request for a parameter file that can load specific display, calibration and dead time information after new firmware is installed. Resetting especially the calibration info is really a bit tedious. No rush on the latter, especially with Xmas sales in play and GQ very busy, but the firmware status for each meter would be appreciated (with brief statement of what changed).


Stargazer 40
Reply #1

ikerrg

United Kingdom
334 Posts

Posted - 12/12/2018 :  10:46:21  Show Profile  Reply with Quote
I fully support this good idea! A list of latest firmware (with latest changes, or even on-going changes for the next revision) would be really useful for the users.
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Reply #2

ullix

Germany
384 Posts

Posted - 12/13/2018 :  00:21:00  Show Profile  Reply with Quote
Bravo!
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Reply #3

n8xyn

USA
66 Posts

Posted - 01/01/2019 :  14:35:07  Show Profile  Reply with Quote
I agree also, I've sent 2 emails this week for 2 devices.... I have no clue how often I should do that...

Jim Whitaker
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Reply #4

staze

USA
16 Posts

Posted - 03/04/2019 :  15:18:29  Show Profile  Reply with Quote
I can't even get a response when I email asking for firmware updates. =/
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Reply #5

halo jones

3 Posts

Posted - 03/06/2019 :  13:17:30  Show Profile  Reply with Quote
Great idea! I emailed them and they replied very quickly asking the serial number of the device. I gave it to them, and then - nothing. I waited for few days, then asked what should I do now, and - nothing, just no reply. It has been well over a week now. What is going on? How do you obtain the new firmware and how do you install it anyway? My GMC-600+ has serious bugs regarding "fast estimate time" (like other people have said too), and some minor bugs too. I want a reliable meter for a serious job. Readings way off what they should be are just not acceptable for a geiger counter/dosimeter! Ebay is asking for a review of the device, what should I say? I'd like to write the review with fully functioning device and give it five stars, but maybe I'll wait just few days more, then I'll write just what has happened and caution people if necessary.

Edited by - halo jones on 03/06/2019 14:34:04
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Reply #6

EmfDev

546 Posts

Posted - 03/06/2019 :  13:23:58  Show Profile  Reply with Quote
Hi halo_jones, can you please send your serial number again to support. I just told them know about your issue and they said it could be server issues that they didn't receive your serial number. Please let me know after you've sent the email so I can let them know. Sorry for the inconvenience.

Edited by - EmfDev on 03/06/2019 13:25:47
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Reply #7

EmfDev

546 Posts

Posted - 03/06/2019 :  14:14:42  Show Profile  Reply with Quote
Hi staze, did you get a reply already from support?
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Reply #8

halo jones

3 Posts

Posted - 03/06/2019 :  15:34:19  Show Profile  Reply with Quote
Thank you! Update was easy, just run the file you'll get via download link and follow some instructions. Firmware 2.03 for GMC-600+ seems to fix "fast estimate time" bug and maybe some minor bugs too from FW 2.00, some testing still needed but it seems to be much more solid product now.
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