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 2.GQ Geiger Muller Counter
 GMC 500+ WiFi updating fail if period >= 5 minutes
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BrianG61UK

United Kingdom
24 Posts

Posted - 10/22/2017 :  09:58:18  Show Profile  Reply with Quote
Is anybody else finding that settings their unit to update to GMCMAP with a period of 5 minutes or longer just results in no values ever being sent?

If I bring up the WiFi status page on my router I can see that the WiFi connection gets severed before the 5 minutes is up. Other devices can stay connected for hours with no activity.

Weirdly when the update period is set lower I see that the device is reconnecting every time it sends data, in that the time connected is shown going back to zero on my router. So it looks like GQ know that the WiFi disconnected itself after a while but botched the reconnection code in some way so that it only reconnects if it's already connected but can't actually reconnect if it has disconnected!!

A few minutes testing after writing the code would have been a good idea.

Are firmware updates even possible on these GMC-xxx counters?

Brian Gregory (in England)

Edited by - BrianG61UK on 10/22/2017 12:17:05
Reply #1

ZLM

1178 Posts

Posted - 10/22/2017 :  10:28:13  Show Profile  Reply with Quote
I tested on my unit and it works fine for 5 minuts period upload the data via WiFi.

What is your GMC-500 firmware version?

To check version, from main menu->About->Revision
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Reply #2

BrianG61UK

United Kingdom
24 Posts

Posted - 10/22/2017 :  12:00:33  Show Profile  Reply with Quote
quote:
Originally posted by ZLM

I tested on my unit and it works fine for 5 minuts period upload the data via WiFi.

What is your GMC-500 firmware version?

To check version, from main menu->About->Revision


Re 1.08

EDIT: Also please try 10 minutes, maybe whatever is timing out does it after a rather indeterminate time that varies from unit to unit.

Brian Gregory (in England)

Edited by - BrianG61UK on 10/22/2017 12:18:47
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Reply #3

ZLM

1178 Posts

Posted - 10/22/2017 :  15:00:50  Show Profile  Reply with Quote
It works fine. Tested with 5 minutes, 15 minutes and 10 minutes.

See:
www.gmcmap.com/historyData.asp?Param_ID=4541787
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Reply #4

BrianG61UK

United Kingdom
24 Posts

Posted - 10/22/2017 :  17:07:21  Show Profile  Reply with Quote
quote:
Originally posted by ZLM

It works fine. Tested with 5 minutes, 15 minutes and 10 minutes.

See:
www.gmcmap.com/historyData.asp?Param_ID=4541787




Do you have Re 1.08 too ??

Brian Gregory (in England)
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Reply #5

BrianG61UK

United Kingdom
24 Posts

Posted - 10/23/2017 :  05:37:14  Show Profile  Reply with Quote
quote:
Originally posted by ZLM

It works fine. Tested with 5 minutes, 15 minutes and 10 minutes.

See:
www.gmcmap.com/historyData.asp?Param_ID=4541787




Do you have other stuff on your WiFi network that might be sending out broadcast messages at regular intervals (like a PC for instance)?

Could you please try on a WiFi guest network which only provides internet access and no LAN access?

Thank you.

Brian Gregory (in England)
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Reply #6

mpunkt

Germany
3 Posts

Posted - 10/25/2017 :  03:54:30  Show Profile  Reply with Quote
quote:
Originally posted by BrianG61UK
Do you have other stuff on your WiFi network that might be sending out broadcast messages at regular intervals (like a PC for instance)?
Could you please try on a WiFi guest network which only provides internet access and no LAN access?


I have many devices permanently connected to WiFi, so I am sure it is not my WiFi going to sleep. The revision of my affected device is Re 1.04. The used access point is an Ubiquiti UAP-AC-PRO (AC capable but restricted to running 2,4GHz only - latest firmware installed).
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Reply #7

ZLM

1178 Posts

Posted - 10/25/2017 :  06:48:37  Show Profile  Reply with Quote
This problem may happened on Re1.08 or earlier version firmware. Please contact support@gqelectronicsllc.com for further help.
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Reply #8

mpunkt

Germany
3 Posts

Posted - 11/03/2017 :  16:53:42  Show Profile  Reply with Quote
quote:
Originally posted by ZLM

Please contact support@gqelectronicsllc.com for further help.


I did immediatedly but got no answer since. Maybe the support forgot to answer.

So if anyone from GQ is reading this, please contact me. You should see my adress, as I use it for this forum.

Regards,

Marco
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Reply #9

igordashaar

2 Posts

Posted - 01/18/2018 :  01:20:57  Show Profile  Reply with Quote
I have the same issue here. Maximum working period is 3 min. I use GMC-500+ with Re1.08. Support told me this version is 'fine'. So I guess there is no newer firmware version. Am I wrong?
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