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fendiag
United Kingdom
8 Posts |
 Posted - 07/03/2020 : 03:43:55
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Hello, anyone know why this device wipes all preferences when the power is cycled? When I turn it back on, backlight is back at 10 and some other settings have been lost.
?
Chris |
Edited by - fendiag on 07/03/2020 07:44:27
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| Reply #1
mjh
USA
9 Posts |
Posted - 07/03/2020 : 06:47:13
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| My EMF390 v2 keeps the setting. I changed my backlight and it keeps the settings when i power cycle. Not sure why yours does that. |
Mike |
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| Reply #2
fendiag
United Kingdom
8 Posts |
Posted - 07/03/2020 : 07:41:14
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| I tried a few times, only saves the date. Hold power button for 3 seconds both off and on? |
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| Reply #3
mjh
USA
9 Posts |
Posted - 07/03/2020 : 07:45:45
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| EmfDev will probably tell you what you need to do. It may be something wrong with the meter. |
Mike |
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| Reply #4
fendiag
United Kingdom
8 Posts |
Posted - 07/04/2020 : 11:49:18
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| That would be really helpfull, still waiting for the firmware request to be answered? guess they're all busy. |
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| Reply #5
rfrazier
USA
44 Posts |
Posted - 07/05/2020 : 20:22:58
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| They're pretty good about responding to forum posts. But you can also contact them directly at support@gqelectronicsllc.com if you like. Ron |
-----
Ron Frazier - In training with the Building Biology Institute (https://buildingbiologyinstitute.org/) to become an independent Electromagnetic Radiation Specialist (EMRS). We measure, document, analyze, and recommend mitigations for harmful EMF exposures.
All my statements are mine alone though.
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| Reply #6
EmfDev
2250 Posts |
Posted - 07/06/2020 : 09:29:12
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| Hi fendiag, can you please email me your serial number? Thanks. |
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| Reply #7
fendiag
United Kingdom
8 Posts |
Posted - 07/08/2020 : 05:00:10
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Hi, just wanted to thank Mark for sending the firmware update, unfortunately i had sent the unit back for replacement before i had a chance to install it.
Thanks again, Chris |
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| Reply #8
EmfDev
2250 Posts |
Posted - 07/08/2020 : 09:50:46
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| No worries! I'm sorry you received a possibly defective unit. |
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EMF390 dud
