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 2.GQ Geiger Muller Counter
 GMC-320+ boot looping
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masto

USA
3 Posts

Posted - 08/22/2019 :  18:10:05  Show Profile  Reply with Quote
I have a GMC-320+ V5 that has been hanging on a peg in my basement displaying counts for the past two years. I noticed tonight that it was continuously displaying the startup logo and rebooting. I tried disconnecting power for a while, but it appears to have gone bye-bye. When I plug in USB power, it goes into this boot loop and also makes a squealing sound from the speaker. With the battery installed, it also boot loops (minus the speaker sound).

I presume these are not the symptoms of simply needing a tube replacement. Is there anything worth trying to diagnose or have I gotten all I'm getting out of it? I saw the sticky about measuring voltage, and with a standard multimeter I'm reading 160V on the tube ends when it's plugged in. There are no obvious blown components anywhere.

I do have a fairly extensive electronics workbench, so I can perform tests and repairs, I just don't know where to start. Or if it's worth it given the price of a brand new 500+.
Reply #1

EmfDev

2250 Posts

Posted - 08/23/2019 :  09:40:31  Show Profile  Reply with Quote
Hi mastro, something in the configuration has been messed up. Just try letting it boot loop for maybe 1 day? Hopefully it's fixed by then. If it didn't work, (seems like you can do electronics) we can re-flash the firmware.
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Reply #2

masto

USA
3 Posts

Posted - 08/28/2019 :  17:38:18  Show Profile  Reply with Quote
Thanks for the reply. It's still goneski, so I'd be up for trying a re-flash
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Reply #3

EmfDev

2250 Posts

Posted - 08/29/2019 :  08:58:24  Show Profile  Reply with Quote
Hi masto, can you email me your serial number? Thanks.

If you don't have it (unit is in bootloop) I'll need to contact support first.

Edited by - EmfDev on 08/29/2019 10:55:46
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Reply #4

IZ0YAY

Italy
2 Posts

Posted - 10/09/2022 :  01:58:32  Show Profile  Reply with Quote
Hello, I have same problem with 320 V4+, any one can help me?
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Reply #5

EmfDev

2250 Posts

Posted - 10/13/2022 :  09:23:29  Show Profile  Reply with Quote
Hi IZ0YAY, please try to let the device reboot while connected to USB. It can last for few days if unlucky but after it reboots correctly, please do a factory reset. Then you can email support or me with your serial number to check for updates.
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Reply #6

IZ0YAY

Italy
2 Posts

Posted - 10/13/2022 :  22:50:38  Show Profile  Reply with Quote
Thanks I replied at you email Thanks for support. Luigi
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