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JT
Norway
13 Posts |
 Posted - 08/18/2019 : 06:49:16
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Logging to server via WiFi connection
I have a problem - I am connecting to wifi ok. "Test server connection" does not return a confirmation nor error. Website set to www.gmcmap.com, url is log2.asp. I have a registration id and geiger id. Auto update is failing from the unit.
I am registered with both user ID and Geiger counter ID on the website. (Everything ok via PC gq gmc data viewer) but not via Wifi ?
Help appreciated
GMC320 plus V5, Rev:5.12 |
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| Reply #1
Geo-Johnny
Austria
161 Posts |
Posted - 08/18/2019 : 08:56:50
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| It looks like a router Problem. Wich IP get your GMC? |
Geiger Counters: GMC320+V5 & GMC500+
Geiger Tubes: M4011; SI-3BG; SBT-9; LND712; SBM-20 |
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| Reply #2
JT
Norway
13 Posts |
Posted - 08/18/2019 : 10:46:27
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quote:
Originally posted by Geo-Johnny
It looks like a router Problem. Wich IP get your GMC?
Thanks
It could be. IP 10.0.0.99 |
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| Reply #3
Geo-Johnny
Austria
161 Posts |
Posted - 08/18/2019 : 12:10:14
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Hmmm, 10.0.0.99 looks good. Then the router gateway should be in this IP range 10.0.0.xxx with the subnetmask 255.255.255.0
At the moment I do not know anymore. Maybe a factory reset of the GMC will help.
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Geiger Counters: GMC320+V5 & GMC500+
Geiger Tubes: M4011; SI-3BG; SBT-9; LND712; SBM-20 |
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| Reply #4
JT
Norway
13 Posts |
Posted - 08/18/2019 : 13:01:43
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quote:
Originally posted by Geo-Johnny
Hmmm, 10.0.0.99 looks good. Then the router gateway should be in this IP range 10.0.0.xxx with the subnetmask 255.255.255.0
At the moment I do not know anymore. Maybe a factory reset of the GMC will help.
Yes, that's correct. I need to log in via 10.0.0.xxx to my telecom provider to manage devices etc. I can see there that gmc-320 is registered ok on lan. It's probably something that blocks me from getting out. I know too little about exactly this so I get to inquire a bit with this. Thanks for your help so far. |
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| Reply #5
JT
Norway
13 Posts |
Posted - 08/18/2019 : 14:51:29
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quote:
Originally posted by JT
quote:
Originally posted by Geo-Johnny
Hmmm, 10.0.0.99 looks good. Then the router gateway should be in this IP range 10.0.0.xxx with the subnetmask 255.255.255.0
At the moment I do not know anymore. Maybe a factory reset of the GMC will help.
Yes, that's correct. I need to log in via 10.0.0.xxx to my telecom provider to manage devices etc. I can see there that gmc-320 is registered ok on lan. It's probably something that blocks me from getting out. I know too little about exactly this so I get to inquire a bit with this. Thanks for your help so far.
Did a factory reset of the gmc-320, unfortunately it did not help. All suggestions are welcome |
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| Reply #6
EmfDev
2250 Posts |
Posted - 08/19/2019 : 09:19:01
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| Hi JT, can you check how many minutes did you set your period? Test connection succeeded correct? |
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| Reply #7
JT
Norway
13 Posts |
Posted - 08/19/2019 : 13:10:28
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quote:
Originally posted by EmfDev
Hi JT, can you check how many minutes did you set your period? Test connection succeeded correct?
Hi
Period is set to 1.
"Test server connection" does not return a confirmation nor error.
It's just fade out when the display backlight goes off.
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| Reply #8
Geo-Johnny
Austria
161 Posts |
Posted - 08/19/2019 : 13:40:56
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For me, this still looks like a routing problem. Or the DNS name is not resolved.
1) You can try instead of the server web address www.gmcmap.com the IP 184.168.224.226 to enter. If it works then the DNS name is not resolved from the GMC.
2) If you have a smartphone, you can turn on a Wi-Fi hotspot and connect the GMC via this hotspot. If it works, the problem is with the router.
Hmmm, Remote diagnostics are always a bit difficult to create. |
Geiger Counters: GMC320+V5 & GMC500+
Geiger Tubes: M4011; SI-3BG; SBT-9; LND712; SBM-20 |
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| Reply #9
EmfDev
2250 Posts |
Posted - 08/19/2019 : 14:30:44
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Did you write the parameters using the data viewer?
Yea try Geo-Johnny's suggestion to use a another WiFi to check. |
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| Reply #10
JT
Norway
13 Posts |
Posted - 08/19/2019 : 14:50:23
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"Geo-Johnny". Tried to enter the IP address. No change. I will now try the hotspot via mobile.
"Emfdev". Yes I will now try to set up a hotspot via mobile phone.
I have tried to enter data both directly to the GMC-320 and via the data viewer with the same result.
Thank you for helping me solve this problem. |
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| Reply #11
EmfDev
2250 Posts |
Posted - 08/19/2019 : 14:51:47
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Ok let us know if something happens.
Also does it say Connected after connecting to WiFi? |
Edited by - EmfDev on 08/19/2019 14:52:46 |
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| Reply #12
JT
Norway
13 Posts |
Posted - 08/19/2019 : 14:59:56
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"Geo Johnny" - Yes i agree - it looks like a routing problem.
Please explain " Or the DNS name is not resolved" Is there anything i can check in admin router ?
"EmfDev" Yes i will report |
Edited by - JT on 08/19/2019 15:16:51 |
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| Reply #13
Geo-Johnny
Austria
161 Posts |
Posted - 08/19/2019 : 22:54:24
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If the URL can not be resolved, this can have several causes. Either a wrong DNS server is registered in the router or a firewall is running for some clients. I do not know what is allowed by your provider to change something on the router? If it does not work with the GQ Worldmap Server IP, a firewall can be the problem.
If it works via the mobile hotspot of a smartphone, or via another Wi-Fi network, for example, neighbor or friend, then the problem is clearly on your router. If it does not work over another WLAN, the error lies with the GMC. |
Geiger Counters: GMC320+V5 & GMC500+
Geiger Tubes: M4011; SI-3BG; SBT-9; LND712; SBM-20 |
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| Reply #14
JT
Norway
13 Posts |
Posted - 08/20/2019 : 09:48:42
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I have now set up and activated a hotspot on my mobile phone. Added the new SSID and new password from mobile on to the GMC-320plus V5 now v5.52. Test: "WiFi contact perfect".
But when I test server I get exactly the same as with modem / router connection. "Does not return a confirmation nor error".
Strange.
But then i suppose I can conclude that there is NOT something wrong / blocking on the router / modem since I achieve the same result via HotSpot.
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| Reply #15
Geo-Johnny
Austria
161 Posts |
Posted - 08/20/2019 : 10:11:33
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Good to know that there is a new firmware.
But in the history with the server login I know no more advice. Maybe it's just a typo in the User- or Counter ID? Example 0 or O |
Geiger Counters: GMC320+V5 & GMC500+
Geiger Tubes: M4011; SI-3BG; SBT-9; LND712; SBM-20 |
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| Reply #16
EmfDev
2250 Posts |
Posted - 08/20/2019 : 10:14:17
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| Yes the 0 in the beginning might try to remove it. Also maybe try to reregister a new geiger counter on the website and delete the current one. |
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| Reply #17
JT
Norway
13 Posts |
Posted - 08/20/2019 : 11:22:25
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I just removed the "0" as yout told me til try, and no i got "SUCCESSFUL" wow ! :-) now its logging via Hotspot, i will next try via my router/modem network. (I did not had to re-register a new account).
Thank you very much for your help both of you, I had hardly figured this out myself. |
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| Reply #18
JT
Norway
13 Posts |
Posted - 08/20/2019 : 11:33:58
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... and now its also logging OK via my router. GREAT !
Imagine it was just a "zero digit" that messed it all up. |
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| Reply #19
Geo-Johnny
Austria
161 Posts |
Posted - 08/20/2019 : 11:35:24
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| The work was not in vain, you learn a lot with such simple mistakes. But it is very mystical the whole story, because I have entered the leading zero on both my devices and it runs without problems. Typing mistakes can make life really hard for you, it is often to despair. |
Geiger Counters: GMC320+V5 & GMC500+
Geiger Tubes: M4011; SI-3BG; SBT-9; LND712; SBM-20 |
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| Reply #20
Geo-Johnny
Austria
161 Posts |
Posted - 08/20/2019 : 11:41:31
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Now you have a lot of fun with your GMC320+ V5. Congratulations on my part and welcome to the club.  |
Geiger Counters: GMC320+V5 & GMC500+
Geiger Tubes: M4011; SI-3BG; SBT-9; LND712; SBM-20 |
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| Reply #21
EmfDev
2250 Posts |
Posted - 08/20/2019 : 11:55:38
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| Thanks Geo-Johnny for helping :) |
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| Reply #22
JT
Norway
13 Posts |
Posted - 08/20/2019 : 11:58:53
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Yes thank you. Yes it is a strange mistake, because on the web id there is still a zero in front of the ID number, and as you said, you can use a zero in ID. and it works. Yes it is strange. But, the most important thing now is that it works. Now I can assist other users IF they should experience the same error as i did.
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| Reply #23
Geo-Johnny
Austria
161 Posts |
Posted - 08/20/2019 : 12:56:10
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quote:
Originally posted by EmfDev
Thanks Geo-Johnny for helping :)
No problem, you're welcome. We need to stick together, whether in America or Europe, because we could all be victims of a failed nuclear policy. |
Geiger Counters: GMC320+V5 & GMC500+
Geiger Tubes: M4011; SI-3BG; SBT-9; LND712; SBM-20 |
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Topic |
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Logging from GMC320+ V5 /Wifi to server.
