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 GMC-300E+ Flash Memory?		  New Topic  Reply to Topic
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GOTO

Germany
2 Posts
Posted - 04/05/2019 :  23:35:44  Show Profile  Reply with Quote
I use a GMC-300E+ Re3.25 Ser# 7e017a013467 here. The device loses the previously recorded data after switching off. A download of the data shows only one empty table. In other words, the flash memory is empty and total counts start counting from 0. Is there a firmware update or is this a hardware problem? Greetings Gottfried
Reply #1

EmfDev

2250 Posts
Posted - 04/08/2019 :  08:28:11  Show Profile  Reply with Quote
Hi GOTO, did the history data downloaded previously work? You can email support@gqelectronicsllc.com to check for updates. Thanks!
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Reply #2

GOTO

Germany
2 Posts
Posted - 04/13/2019 :  12:51:17  Show Profile  Reply with Quote
Problem clarified:

John from support helped me a lot. One must switch off the save function before a data transfer, then it runs, as it should.
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