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leliep
Germany
3 Posts |
Posted - 11/25/2016 : 09:16:24
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One day after checking the radiation that I received during a medical examination (176 uSv/h), my GMC-300E Plus produces the click sound and lights the green led, but does not count them anymore. the whole statistics values are constantly zero.
I did a factory reset as well as removing the battery for an hour, but still no success. What can I do?
Thanks for your support, -pl
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Reply #1
ZLM
1261 Posts |
Posted - 11/26/2016 : 15:23:14
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Your GMC-300E tube may be broken.
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Reply #2
leliep
Germany
3 Posts |
Posted - 11/27/2016 : 23:56:42
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quote: Originally posted by ZLM
Your GMC-300E tube may be broken.
I don't think so, because I can still hear the clicks, loud and clear. They're just no longer counted, averaged etc. So from what I can see the Tube and the audio part still works. The display also works, but without counting anything. Flatline & all values are zero. |
Edited by - leliep on 11/28/2016 00:00:32 |
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Reply #3
liberatorJ
USA
4 Posts |
Posted - 11/29/2016 : 03:22:37
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I have a similar problem. On the 2nd day, my 300E Plus stopped working - that is no clicks, no light on the the LED. I do have a display and sound when I turn it on, but after that, nothing. What constitutes a "broken " tube? How do I get it repaired? |
htw |
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Reply #4
Distelzombie
Germany
202 Posts |
Posted - 11/30/2016 : 08:47:07
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A broken tube cannot be repaired, only replaced. A tube is broken if it has been working for hundreds of thousands of clicks and either suddenly stops or registers way way less clicks. It's a degradation effect. (since a "click" is a high voltage discharge.) If yours is not like 3 years of constant measuring old, I think you should get a refund. But you'll not get a refund on used brakes for your car, so I don't know... |
GMC-300E+ V4.20 with sbt-11a alpha tube
My statements are "stuff-a-hobbyist-says" and not in any way professional. |
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Reply #5
leliep
Germany
3 Posts |
Posted - 12/01/2016 : 02:55:10
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I returned mine for a refund. Will buy a GMC-320+ instead, hoping that it will work longer... |
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Reply #6
Distelzombie
Germany
202 Posts |
Posted - 12/01/2016 : 03:35:47
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OK, but note: You don't need to return the whole thing, I hope. The tube should be enough. Also, you could've bought another tube. The tube originally installed is not the best, and better ones do fit or can be made fit. |
GMC-300E+ V4.20 with sbt-11a alpha tube
My statements are "stuff-a-hobbyist-says" and not in any way professional. |
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