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 USB drivers pre-install failed on Win11 24H2		  New Topic  Reply to Topic
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cesare67

Italy
2 Posts
Posted - 03/04/2025 :  07:54:22  Show Profile  Reply with Quote
I own a Magicbook Snapdragon EliteX laptop, with Win11 24H2.

Serial drivers failed to install. The message (launching .exe file) is "pre-installed failed".
There's no way to add COM ports until the two "COM on bluetooth" in system, nor to update manually drivers.
I've tried to add Legacy Hardware, but no success.
Any help?
Reply #1

cesare67

Italy
2 Posts
Posted - 03/04/2025 :  08:09:34  Show Profile  Reply with Quote
Solved.
I've downloaded the last ZIP file from https://www.wch.cn/download/CH341SER_ZIP.html
And the manual drivers upgrade was smooth using "Win 1x" directory drivers.
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