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N7UV
USA
3 Posts |
 Posted - 05/08/2024 : 16:33:06
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On the previous Windows pc, I had my GMC-500+ working and showing up on the map. That pc died a while back.
Since then, I built a new one using Win 11 Pro. I downloaded the GMC Data Logger STD V5.61, set it to the correct COM port. For a while I was getting CPM counts on the app. The app says
COM3 opened successfully.
Heartbeat started..
Realtime monitoring started.
connected on COM3@115200.
but now there's no readings although the counter is clicking regularly, and the counter display is showing about 18 CPM, consistent with other stations nearby.
I am not using Wi-Fi for connection. I am using the USB cable with the counter on COM 3.
I get the "WiFi send data failed" every few minutes, although I am not using Wi-Fi.
I used this link https://www.gmcmap.com/userRegister-x.asp to register my device. I do not see my device on the map.
I then used the Windows app to attempt to register my device. User ID and serial number entered. Click register but nothing seems to happen.
What is the correct procedure?
Cheers - Jon |
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| Reply #1
EmfDev
2250 Posts |
Posted - 05/10/2024 : 10:46:09
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| Try to do a factory reset on the device. |
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| Reply #2
N7UV
USA
3 Posts |
Posted - 05/13/2024 : 05:45:37
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quote:
Originally posted by EmfDev
Try to do a factory reset on the device.
Thanks. And then what? I have a valid profile, with correct location, on the GMCmap.com website. I have used the register function on the
Windows app to provide the s/n of the device.
What are the next steps to get the data and device on the map?
Cheers - Jon
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| Reply #3
EmfDev
2250 Posts |
Posted - 05/13/2024 : 10:04:32
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| On the data logger software, go to settings -> Geiger Counter World Map then enter your account information. |
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| Reply #4
N7UV
USA
3 Posts |
Posted - 05/14/2024 : 08:32:14
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quote:
Originally posted by EmfDev
On the data logger software, go to settings -> Geiger Counter World Map then enter your account information.
Ok, thanks.
So, I went to my data logger software, put in the account id from my profile and the geiger counter id from the same place. I get this.
Now what?
Cheers - Jon |
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| Reply #5
EmfDev
2250 Posts |
Posted - 05/14/2024 : 10:03:44
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| That means you may have entered the wrong information. Please double check your account number and geiger counter id on your gmcmap account. |
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Topic |
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Registering GMC-500+
