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 GMC-500+ Clock slow		  New Topic  Reply to Topic
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Baron

7 Posts
Posted - 03/02/2022 :  10:23:13  Show Profile  Reply with Quote
hi, i have a problem with a new gmc 500 clock, it is much slower than normal. Less than a minute displayed every 5 true. What can I do? Thanks!
Reply #1

EmfDev

2250 Posts
Posted - 03/02/2022 :  10:39:28  Show Profile  Reply with Quote
Hi Baron, by "true" do you mean 1 minute delay every 5 minutes?
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Reply #2

Baron

7 Posts
Posted - 03/02/2022 :  19:53:45  Show Profile  Reply with Quote
No, i mean approx 4 minute delay every 5 minutes!
I can send you a video of some second work near a normal watch.
Thanks for quick reply.
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Reply #3

EmfDev

2250 Posts
Posted - 03/03/2022 :  11:05:47  Show Profile  Reply with Quote
Yes can you please send us a video of the slow clock? There might be an issue with its oscillator.
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Reply #4

Baron

7 Posts
Posted - 03/05/2022 :  21:10:35  Show Profile  Reply with Quote
Ok, i’ve sent the video to support@gqelectronicsllc.com last friday.
Thanks
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Reply #5

EmfDev

2250 Posts
Posted - 03/07/2022 :  17:05:23  Show Profile  Reply with Quote
I have not received an email from support yet did you get a reply from them? Can you also email it to me? Thanks.

If this is really the case it might need to be sent back for repair. Or if you can solder, check for the soldering on the crystal oscillator, if it is good then we can send you a new one.
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Reply #6

Baron

7 Posts
Posted - 03/09/2022 :  00:12:39  Show Profile  Reply with Quote
Hi, no they didn't answer me. Can I have your email to send you the video?
Thanks!
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Reply #7

Baron

7 Posts
Posted - 03/09/2022 :  00:13:41  Show Profile  Reply with Quote
mine is antonioraffaello@yahoo.it
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Reply #8

EmfDev

2250 Posts
Posted - 03/09/2022 :  18:12:33  Show Profile  Reply with Quote
Email sent.
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Reply #9

Baron

7 Posts
Posted - 03/11/2022 :  01:51:07  Show Profile  Reply with Quote
Video sent
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Reply #10

EmfDev

2250 Posts
Posted - 03/11/2022 :  10:55:10  Show Profile  Reply with Quote
Received and replied. Thanks!
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Reply #11

Baron

7 Posts
Posted - 03/24/2022 :  00:14:40  Show Profile  Reply with Quote
Waiting for the crystal oscillator.
Great support!
Thanks
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Reply #12

EmfDev

2250 Posts
Posted - 03/24/2022 :  09:31:43  Show Profile  Reply with Quote
Should be almost there. Shipped with USPS International first class almost 2 weeks ago.
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