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NeilC
United Kingdom
5 Posts |
Posted - 07/27/2017 : 00:05:48
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Recently found that I can't login to GMCMap. Get a user id / password not recognised message.
Login is held on Lastpass so no error. I notice that if I go direct to map appearance has changed. Do I need to re-register?
Thanks
Neil |
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Reply #1
hiro
34 Posts |
Posted - 07/27/2017 : 09:49:00
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What is your email/user account ID? You don't have to re-register. |
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Reply #2
hiro
34 Posts |
Posted - 07/27/2017 : 13:48:27
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The database has been updated recently, so there may be some problems with the password. You can always click the "forget password" link in the login page, and then change to your previous password after logging in. |
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Reply #3
rcabl
USA
1 Posts |
Posted - 04/28/2018 : 07:12:25
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I seem to have the same problem like NeilC, that is I cannot login into my account, the system telling me that my credentials are incorrect. However, when I try to create a new account with my e-mail address then this fails because that e-mail is already taken. I was able to register for the forum with that e-mail though. My GMCMap accont password had a few special characters. Could that have been the problem? - In any case, could you please check on that? (rcabl/abl@rcsuite.com)
Thanks, Andreas
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Reply #4
hiro
34 Posts |
Posted - 05/02/2018 : 15:44:38
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Hi Andreas,
It may because of your special characters since our database can not remember them. Please click forget password and reset your password. Thanks! |
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Reply #5
hiro
34 Posts |
Posted - 05/08/2018 : 12:15:30
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Hi, BerythaBeasley
You can always click forget password in the login page, thanks!
If the issue is still not solved after resetting it, please leave your email under this post and we will send further instructions, or you can email us at support@gqelectronicsllc.com, including your email address used for registration or your user ID.
Thanks again for using GMC map! |
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