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 2.GQ Geiger Muller Counter
 Unable to register PRO software
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bitr

2 Posts

Posted - 09/10/2015 :  18:47:45  Show Profile  Reply with Quote
I purchased the PRO software but when I go to register in the application, nothing happens. No errors, nothing closes or goes away. Just nothing happens. Definitely has an internet connection since I'm submitting this on the same computer. Tried uninstalling and reinstalling. Is there some server issue with registering perhaps?
Reply #1

bitr

2 Posts

Posted - 09/11/2015 :  17:58:10  Show Profile  Reply with Quote
I emailed in to support and was able to get it activated quick and easy.
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Reply #2

cooper

4 Posts

Posted - 11/07/2015 :  16:59:58  Show Profile  Reply with Quote
I email the support and this is what I got. I need to pay another 10US?

Hi,

thanks for contacting us.

GMC-320+ comes with the standard software. There is no need to register.

As to PRO software version (has more data processing functions and etc), I believe the discount price is ~US$10

If you already ordered PRO software, let me know your payment date, I will check it if the shipping team has processed your order.

Please feel free to contact us.

Have a nice weekend!

GQ Electronics LLC/MCUmall USA
5608 Delridge Way SW
Seattle, WA 98106
USA
www.gqelectronicsllc.com

Paul
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Reply #3

ZLM

1261 Posts

Posted - 11/07/2015 :  19:51:07  Show Profile  Reply with Quote
The GQ GMC Data Viewer software is part of the GMC-300 OR GMC-320 package. This software does not need a registration and it supports most of important features.

The GMC Data Logger PRO is NOT part of the package. It is for generic Geiger Counter(but works with GMC-300 and GMC-320). Some of the features are free under unregistered mode. Some advanced features need a registration code.

The registration code is not free and it is sold separately.
see:
http://www.gqelectronicsllc.com/comersus/store/comersus_viewItem.asp?idProduct=4528

If you purchased a GMC-300 OR GMC-320 then you may be able to get the software registration code with a discounted price.


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Reply #4

cooper

4 Posts

Posted - 11/08/2015 :  16:24:26  Show Profile  Reply with Quote
Thanks and I will buy it.

Paul
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