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 2.GQ Geiger Muller Counter
 No saved data with "Every Hour" and GMC-300Re 2.33		  New Topic  Reply to Topic
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jd

4 Posts
Posted - 03/05/2013 :  17:58:30  Show Profile  Reply with Quote
Attempting to save hourly data over a 24-hour period with a GMC-300 with firmware version "GMC-300Re 2.33" fails to save any count data.

Here's some raw data extracted from the 64 KiB memory via the USB serial interface:


07A0:   0D 03 04 10  13 39 55 AA  03 55 AA 00  0D 03 04 10
07B0:   15 1D 55 AA  03 FF FF FF  FF FF FF FF  FF FF FF FF


This data shows a start time of 2013-03-04 16:21:29 and a count interval of one hour (55 AA 03), but no count data is ever recorded into the unused space (FF) even after the GMC-300 has run for 24 hours with the save data symbol clearly shown on the display.

An earlier test to save data "Every Minute" on the same device worked as expected.
Reply #1

ZLM

1261 Posts
Posted - 03/05/2013 :  19:36:50  Show Profile  Reply with Quote
will test this. If it is true, then the firmware need a fix.
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Reply #2

chillomatic

Germany
17 Posts
Posted - 03/09/2013 :  06:38:43  Show Profile  Reply with Quote
I can confirm that :( I just received my device a week ago
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Reply #3

chevkoch

3 Posts
Posted - 03/10/2013 :  10:26:06  Show Profile  Reply with Quote
Since I'm thinking about buying the GMC-300, is there a new firmware in the works that I should wait for before purchasing that will address this? Alternatively, can the device be updated to a new firmware via download? Thanks!
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Reply #4

ZLM

1261 Posts
Posted - 03/12/2013 :  21:11:54  Show Profile  Reply with Quote
This is been fixed in current firmware since Re.2.34

For those need to update the firmware, you have to send it back for the firmware update.
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Reply #5

chevkoch

3 Posts
Posted - 03/12/2013 :  23:06:19  Show Profile  Reply with Quote
Nice for the quick fix.

There's one typo in the menu I saw while playing with the soft version of the device (which you probably have taken care of by now in later firmware for the physical machine, but just in case): S4 (Main Menu)>Display Option>Dispaly Mode

No deal breaker for me, just thought I'd mention it.
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Reply #6

chillomatic

Germany
17 Posts
Posted - 03/13/2013 :  15:15:51  Show Profile  Reply with Quote
Will I have to pay the shipping costs to get my device updated and working 100%? Or is there some kind of warranty for a device "missing a function"?
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