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bialex

Poland
1 Posts |
Posted - 04/03/2026 : 12:42:41
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Hi all,
I’m having an issue with my GMC-500+.
Tube 1 (M4011, marked 2022) constantly shows 0 CPM, while Tube 2 still detects background radiation (~1–2 CPM), so the device is not completely dead.
What I’ve tested so far:
Tube 1 voltage set to ~42% (~417V), later reset to default (~52%): still 0 CPM Performed factory reset: no change When I manually short/touch the Tube 1 input terminal, the green LED flashes and CPM1 increases, so the counting electronics seem to work
So it looks like: counting circuit works Tube 2 works (low sensitivity as expected) but Tube 1 produces no pulses at all
My question: Is this more likely a dead M4011 tube, or could it still be a HV supply issue on Tube 1 channel?
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Edited by - bialex on 04/03/2026 12:48:00
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| Reply #1
3z_phoenix
 
15 Posts |
Posted - 04/07/2026 : 06:03:08
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Hi bialex, looks like you slide into the worldwide easter-bunny rabbithole :)
for my thinking, you have all possible check done. I see it same way, there is highly possible a defective M4011 tube1.
Best option for this is, let do GQ-electronics support-team do the repair, whrite them an email: support@gqelectronicsllc.com maybe they can also send you a fresh new tube, and you can do the replacement.
But keep in mind, its some tricky to measure the HighVoltage above the tube, it not only need a voltmeter with inner high resistance typical Ri~ 10 Megaohm is too low, you need a voltage-divider also! and with do some math.
The problem is not the high voltage, the prob is the high resistance of the HV-source.
What else you can do, check the area around the tube-contacts, it have to be clean. Any dust and some wet air can shortcut the voltage above the tube. (Like an old TV-set, the high voltage atract statical the dust in the air...)
Some years i still read the forum here, and found user EmfDev looks like in very close contact to GM support.
...keep my thumbs under pressure...
kind regards, 3z_phoenix
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[first rules from my survival-handbook] 1. ...the difference between democracy and anarchy are 3 canceled main meals ~ONLY~ 2. ...better have it - but not need, as need it - but not have!
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Edited by - 3z_phoenix on 04/07/2026 06:55:08 |
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